Check and Manage your Voicemail on Your Phone

Check and Manage your Voicemail on Your Phone

Requirements: To access your voicemail box, you will need your voicemail PIN. 

If you are unsure of what your PIN is, please contact technical support.

Check Your Voicemail

  1. Press the "Message" key on your phone. Depending on the model of your phone, the Message key will be in a different location.
    • T2 Series:
    • T4 Series:
  2. The system will prompt you for your PIN followed by the pound key.
  3. Once the voicemail menu accepts the PIN, the voicemail can be managed and adjusted using the Menu Options.

Voicemail Menu Options by Platform

Primecall

“You have # new messages and # saved messages.”

Press 1 for new messages

Press 2 for old messages

Press 3 to send messages (This will prompt you to record a message, this message will play before the voicemail that you intend to forward.)

Press 4 to set call forwarding

Press 5 to set your current options

  • Press 1 to change your pin
  • Press 2 to record your name

Press 6 to set your current greetings

Press 7 to recover deleted voicemails
 

checkingvoicemail

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