CNAM and Cell Phones

CNAM and Cell Phones

Caller ID Name for Cell Phones

Not all cell phone networks support CNAM due to technical limitations, or the way that calls are routed on cellular networks. 

If the cellular network you're calling does not support the transmission of CNAM over VoIP, then the recipient of the call may not see any Caller ID Name information. 

This is why caller ID does not always show up on cell phones when calling from VoIP lines. In those instances, it would display the telephone number and maybe the Rate Center, but not a company name.

Example

844-597-7463 has a CNAM set in the national database as PRIMECALLVOIP. When calling someone that has T-Mobile for their provider, the CNAM display may show 844-597-7463 (telephone number) and ALLEN, TX (Rate Center) instead of PRIMECALLVOIP (Company name).

cell phone callcnam lookupphone numbersmobile devicecaller idcnamecnam

    • Related Articles

    • Basic Features for Yealink Phones

      Features for Calls Placing a Call Method 1 Pick up the handset or press the Speaker key. Dial the number or press the line key associated with the speed dial of the number you would like to call. Press the Send key. Alternatively, press the # key. ...

    • Basic Features for Yealink Phones

      Features for Calls Placing a Call Method 1 Pick up the handset or press the Speaker key. Dial the number or press the line key associated with the speed dial of the number you would like to call. Press the Send key. Alternatively, press the # key. ...

    • Moving Phones - FAQ

      Changing Addresses At some point, you may need to move offices or buildings at an address, or outright change addresses altogether. When the main address for the phones changes, we recommend giving our technical support team a call or email to let ...

    • Moving Phones - FAQ

      Frequently Asked Questions If I Move My Phone, Will It Lose Its Settings? The settings for your phone and extension are stored locally on the phone. The phone's configuration will not be reset when unplugged and moved. All extensions and settings ...

    • Moving Phones - FAQ

      Frequently Asked Questions If I Move My Phone, Will It Lose Its Settings? The settings for your phone and extension are stored locally on the phone. The phone's configuration will not be reset when unplugged and moved. All extensions and settings ...