Download and Access the PrimeCall Desktop App

Download and Access the PrimeCall Desktop App

Access the App

The PrimeCall App can be found at app.primecall.com on your web browser. 

Quick Tip: This browser can be Google Chrome or another Chromium-based web browser like Chromium, Microsoft Edge, Brave, or Opera.

Download the App

While the PrimeCall App is able to be used within the web browser, it works best when downloaded as an application (app) on your computer. 

To do this…

  1. Click on the Install PrimeCall icon at the top of the browser within the search bar. 
  2. In the Install app? prompt, click Install

    ✔ After the app is installed, the browser should pop up a notification mentioning the app was downloaded/added:

    The Desktop App should automatically open as well.

Log In

When launching the PrimeCall Mobile App for the first time, you will be presented with the login screen.

There are three different ways to log in: using your username and password, your Google account, or your Office 365 account

To log in using your Primecall account's credentials…

  1. Use the Username box to type in your login name for the Primecall web portal.
  2. Use the Password box to type in your Primecall password.
  3. Click the LOGIN button.

    ✔ After your initial login, this data will be stored and not be requested again unless you log out 

Sign Out

You can sign out of the app by clicking the User icon and selecting Sign Out.

download desktop appinstall desktop appinstallationsign outlogin to appinstall primecall desktop appdesktop app

    • Related Articles

    • PrimeCall Desktop App Comprehensive User Guide

      Access the App The Primecall App can be found at app.primecall .com on your web browser. Quick Tip: This browser can be Google Chrome or another Chromium-based web browser like Chromium, Microsoft Edge, Brave, or Opera. Download the App While the ...
    • Configure Your PrimeCall Desktop App

      Manage Your Desktop App's Settings General Settings There a several Togglable settings under the General section of Settings. Make Call Using Answering Rules When this option is enabled, your answering rules will be followed. ✔ This will alert all ...
    • Faxing Using The PrimeCall Desktop App

      In order to fax using the PrimeCall Desktop App, your account needs to be configured for PrimecallFAX. Accessing The Fax Section Of The App In the menu tray, find the Fax Icon The Fax Menu Layout The folder selection lets you change between different ...
    • PrimeCall Desktop App v3.0 Release Notes

      Release Date: 07-08-2023 Case ID Type Description SV-140 Feature Add PrimecallFAX support into Desktop App. Users can now sign up for PrimecallFAX and send, receive, and report on faxes. (Requires special setup for proper configuration.) SV-190 ...
    • Conference Calling on the PrimeCall Desktop App

      Manage Quick Dials In the Contacts tab, you can create, edit, and use quick dials to make calling your contacts quick and easy. Create Quick Dials To create a Quick Dial… Navigate to the Contacts tab. Ensure that the Quick Dial folder is selected ...