Finding the IP Address of a VVX Polycom Phone via the Menu

Finding the IP Address of a VVX Polycom Phone via the Menu

Resolution

While troubleshooting issues with a Polycom phone, it may be necessary to give the IP address of the phone to the technician. 

To find the IP address and other important information about the phone's status…

  1. Access the phone's menu by pressing the Home button:
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  2. Inside the Home menu, navigate to Settings.
  3. Scroll down to option 4 and select Status.
    mceclip2.png
  4. Scroll down to option 2 and select Network.
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  5. Then select option 1 TCP/IP Parameters.
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✔ This screen will display the IP information of the phone.

ip addressvvx polycommac addresspolycom menupolycom settingsippolycom status

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