LNP / Porting Bill Copy Alternatives

LNP / Porting Bill Copy Alternatives

How do I Provide Proof of Ownership for Porting Without a Bill? 

If you're unable to obtain a bill from your provider listing your numbers on it, you may use one of the options below to provide proof of ownership. 

  1. Screenshots or a PDF from your online account showing the customer's name, customer's service address, and all phone numbers to be ported.
     
  2. An email from your current provider listing the carrier's name, the customer's name, the customer's service address, and all phone numbers to be ported.
     
  3. Request a CSR (customer service record) from your current provider listing the carrier's name, the customer's name, the customer's service address, and all phone numbers to be ported.

Please include one of the above along with a completed LOA form as outlined in Porting Telephone Numbers to Primecall
 

A bill copy listing all numbers from your current service provider and a Customer Service Record CSR) are the preferred documents. 

Screenshots and emails from your current service provider will work in most instances but may result in a slight delay in processing. 

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