Place a Test Call
When experiencing issues calling or faxing a certain phone number, it is a good idea to place a test call/fax to another number to see if the issues persist. Whenever there is not an extra phone number to use on your account for test calling, using free test numbers is a great alternative.
InfoTel's Free Testing Number
A reliable test number to call that offers different testing options is 844.59PRIME (844.597-7463).
Visit https://primecall.com/844.59PRIME (844.597-7463) to learn more about this free test call service.
Caller ID Number Playback Test
When 844.59PRIME (844.597-7463) is called, the system will read your 10-digit Caller ID number back to you before announcing the menu options available.
✓ This is useful for confirming which phone number callers see when you call them.
Option 1: Touch Tone Test
When you press 1 on the dial pad, you will be able to test how your phone dials menu options.
To do this:
- Press 1 on the dial pad.
- Once you hear a beep, enter in digits using the dial pad.
- Press # to send.
✓ Once your input is sent, the system will play back the numbers that you have entered.
Using this option is a great way to see if the device you are using is experiencing DTMF dialing issues.
Option 2: Voice Echo Test
When 2 is pressed on the dial pad, the system will start playing back what you speak into it.
✓ Use this option to confirm if your phone has delays in audio or one-way audio issues.
US/CAN Dialing
https://shaun.net/resources/test-phone-numbers/
Phone Number | Purpose |
|---|---|
+1 (800) 444-4444 | USA MCI. Caller ID readback |
+1 (213) 621-0002 | USA Milliwatt test tone |
+1 (800) 373-3411 | Free 411 from OnSIP |
+1 (631) 791-8378 | CallCentric NY |
+1 (250) 412-5922 | AcroVoice British Columbia |
International Dialing
Depending on how your business handles calls, it may be necessary to route/forward calls to an international phone number.
To ensure that the routing you have set up will work with an international phone number, place a test call to any of these test phone numbers:
Phone Number | Purpose |
|---|---|
+011 6 129 192-0995 | The Melbourne, Australia time and weather Auto Attendant should answer. |
+011 44 207 499 9000 | The US Embassy in London will answer with an automated answering machine. |
+44 20 8759 9036 | UK number for BT Line testing |
Place a Test Fax
When you are having issues sending a fax to a certain numbers, it is recommended to try faxing a different number. This can help confirm if your fax service or the other party's fax service is having issues.
To place a test fax, send a fax to either 1 (888) 473-2963 or (215) 825-8792.
The fax servers registered to those numbers will send a fax back to the fax number you sent the fax from. If a response is not received, then your fax service may need further troubleshooting.