Primecall- Block a Number from Calling a User

Primecall- Block a Number from Calling a User

Block a Number for a User

  1. Navigate to the Answering Rules tab.

    ✔ Clicking on Answering Rules will pull up that user's routing rules:

  2. Click the Allow/Block button.

    ✔ Doing this will pull up the Allow/Block menu:

  3. In the BLOCKED NUMBERS section, type the phone number in the Enter a number box.
  4. Once you have typed the number, click the Add button.

    ✔ Once Add is clicked, the phone number will populate in the BLOCKED NUMBERS list.

  5. If needed, click the Block anonymous or unknown checkbox.
  6. Once finished, click Done.

    ✔ Once Done is clicked, that number will be unable to place calls to this user's extension.

    Warning: Unless the phone number is blocked for the whole business, that phone number will still be able to call the business' main phone number.

single extensionblock numberprimecalluser managementcall routinganswering rulesblock

    • Related Articles

    • Primecall- Block a Number from Calling a User

      Block a Number for a User Navigate to the Answering Rules tab. ✔ Clicking on Answering Rules will pull up that user's routing rules: Click the Allow/Block button. ✔ Doing this will pull up the Allow/Block menu: In the BLOCKED NUMBERS section, type ...

    • Primecall- Block a Phone Number from Calling Your Business

      Scope: In order to make the updates outlined in this guide, you will need Office Manager or Site Manager permissions. Implementation To block certain callers from placing inbound calls to your whole business, Navigate to the Users tab. Scroll or use ...

    • Block a Phone Number

      Set Calls from a Caller to Hang Up To block a phone number from calling, the Enswitch web platform can be used to set a special route that hang up calls from a certain phone number. To do this… Navigate to Features → Numbers. In the Numbers list, ...

    • International Calling

      Dialing Out To call internationally, dial 011 + the full international number. This includes country code, area code, and the local international number. International rates vary based on the country you are calling and the current rates. Warning: By ...

    • Primecall connect User and Integration Guide

      Primecallconnect is a third-party application so therefore it is not considered a free Primecall Feature. Customers that elect to receive service through this product will incur an additional cost per seat. Installation If the link was not already ...