Record An Individual Call

Record An Individual Call

How To…

Record

  • To start the recording your current call, dial * 9 8 . 
    • You only need to hit the buttons in that order on your phone. 

There will not be any sound indicating that the call is being recorded.

  • To end the recording of your call, you can dial * 9 9 or simply wait for the call to end. 
     

Access Call Recordings

Call recordings can be accessed under the Call History section of the Primecall  Web Portal: Primecall.com

Filter through the call history by time and date, or by the number that was dialed. 

The part of the call that was recorded will be available on the web portal for 30 days after the recording was made. 

 

Primecall has the ability to record all calls on your account. 

This can be done by reaching out to a Technical Support Representative (844.59PRIME (844.597-7463) or support@primecall.com).


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