Network Setup Help
Can Primecall Phones work in a static network environment?
Yes, Primecall phones work with static IPs as well as DHCP on the local network. A Primecall tech can apply an override to the phones to tell the phone to connect to a specific local IP address. network.internet_port.type="2" ...
Recommended Cisco Meraki Firewall Settings
Quick Tip: The Cisco support site has documentation on how to best setup a Cisco Meraki firewall: https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/VoIP_on_Cisco_Meraki%3A_F.A.Q._and_Troubleshooting_Tips Voice over IP ...
Recommended Unifi Firewall Settings
Configure Your Unifi Firewall for VoIP WARNING: Configuring the settings of your USG may result in a restart. It is recommended to perform these changes in your after hours. Create a Smart Queue A Smart Queue option is available with UniFi Security ...
Configure Your Sonicwall Firewall for VoIP Services
Overview Internet connections that are heavily utilized will experience call quality degradation and an overall poor experience with hosted voice. Like most hosted VoIP solutions, Primecall’s services work best with consistently low ping times and ...
How to Disable SIP ALG in Ubiquity Unifi
Note that, as this process may temporarily interrupt your internet connection and phone service, we recommend doing this in an off-peak period or outside of business hours. For EdgeRouter setup with EdgeMax user interface please see Disable SIP ALG - ...
Why is SIP ALG Bad?
SIP ALG (Session Initiation Protocol Application Layer Gateway) is a feature that is commonly found in routers to improve the functionality of VoIP (Voice over Internet Protocol) traffic. However, SIP ALG can actually cause more problems than it ...
Recommended Router and Firewall Settings
General Configuration WARNING: It is recommended to consult your IT, MSP (Managed Service Provider), or another network professional when configuring advanced network settings or devices. While resolving any network issues, we also recommend that ...
Recommended Fortinet Firewall Settings
Please pay particular attention to spaces and dashes in the CLI based steps, or you may receive error warnings. From the Fortinet Appliance Command Line Interface Remove SIP Helper In the Command Line Interface (CLI) run the following commands: ...