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Phone Issues
Remote Desktop Audio Issues
Troubleshoot Softphone Audio Issues on a Remote Desktop Session Have you been experiencing issues using your audio devices while you are on a remote desktop session? Many audio issues experienced on PCs can be due to issues with drivers or even the ...
My Phone Says "No Service"
Scope: This guide is intended to be used by any user that is having connection issues with their phone. Note: Although this guide references Yealink phones for troubleshooting, these troubleshooting steps can be applied to almost any device. What ...
Common Reasons Why My Phone Isn't Working
Here are some of the most common reasons why a VoIP (Voice over Internet Protocol) phone may not work: Internet connectivity issues: A stable and reliable internet connection is crucial for the proper functioning of a VoIP phone. Slow internet ...

Popular Articles
Feature Codes
VoIP Feature Codes can be toggled ON/OFF at the Account level for each of your customers. These are the defaults on all accounts. Star Codes & Features Star Code Feature Description *** Dynamically Park a Call (in the 701-709 range) *{parking lot} ...
Client Portal Guide
Contents Getting Started 1 The Manager Portal 1.1 Accessing the Manager Portal 1.2 Logging In 2 Homepage Layout 2.1 The Attendant Console 2.2 Profile 2.2.1 Directory Options 2.2.2 Change Account Security 2.2 Navigation Options 2.1.1 New Voicemail ...
Client Portal Guide - Office Manager
[COMPANY NAME] version 1.0.1 Contents 1 Intro 2 The Manager Portal 2.1 Accessing the Manager Portal 2.2 Logging in 2.3 Homepage Layout 2.3.1 Call Graph 2.3.2 Peak Active Calls 2.3.3 Call Volume 2.3.4 Total Minutes 2.3.5 Current Active Calls 2.4 The ...
How to Make a Blind and Attended Transfer Using Yealink T42
How to Make a Blind and Attended Transfer Using Yealink T42/T41 In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink T42. This procedure applies to Yealink T42 and T41. Note: A Blind Transfer ...
Phone Guide
Instruction in this article is intended to be non-phone specific. Therefore, it speaks of functions rather than buttons and soft keys, and it will avoid detailed reference to specific phone's display elements. This article's purpose is to give you ...

Phone Issues