LNP / Porting Telephone Numbers
How Can I Order a Phone Number?
The Process for Ordering Phone Numbers At some point in the future, it may become necessary to buy more phone numbers to have at your disposal. May it be for assigning a DID (Direct Inward Dialing) number to one of your associates, setting up a phone ...
Is Primecall STIR/SHAKEN Compliant?
What is STIR/SHAKEN? STIR/SHAKEN is a technology framework designed to reduce fraudulent robocalls and illegal phone number spoofing. Why is it called STIR/SHAKEN? STIR stands for Secure Telephony Identity Revisited. SHAKEN stands for Secure Handling ...
Porting Telephone Numbers to Primecall
Ready to Port Your Numbers over to Primecall? To do so, our Porting Department will need… A list of the telephone numbers you wish to port. The most recent copy of your phone bill listing the numbers you wish to port over. If your phone bill does not ...
Porting Away Your Phone Number (Port-Out)
What is the Process to Port Out My Number to Another Provider? We hate to see you go and if there's any information or suggestions on how we can improve, we would appreciate the feedback. 99% of the porting process is handled by the new service ...
Unlock Google Voice Number for Porting
How Do I Port a Number from Google Voice to Primecall Google Voice numbers are "locked" by default and must be "unlocked" prior to submitting a port request to move them to another provider. Google provides documentation on how to unlock your number ...
LNP / Porting Bill Copy Alternatives
How do I Provide Proof of Ownership for Porting Without a Bill? If you're unable to obtain a bill from your provider listing your numbers on it, you may use one of the options below to provide proof of ownership. Screenshots or a PDF from your online ...
Common Port Rejections
Port Rejection Reasons Pending Order A pending order usually means there is a change request in your account. It could be something like an address or name change, or a change in the account package. When a change request is entered into an account ...
LNP / Porting FAQ's
What is an LOA? A Letter of Agency (LOA) is a document authorizing a telecommunications provider to act on a consumer's behalf. Some vendors may also call this a Letter of Authorization. This is generally required in the United States when switching ...