Policies
International Call Limitations and Risks
To view our list of how to dial internationally and our accepted International Country Codes for dialing, check out this article. WARNING: By default, Primecall phones have international dialing Disabled in order to prevent accidental international ...
International Call Limitations and Risks
To view our list of how to dial internationally and our accepted International Country Codes for dialing, check out this article. WARNING: By default, Primecall phones have international dialing Disabled in order to prevent accidental international ...
Temporary Call Forward
Scope: Functions featured in this guide are only available to Office Managers. Implementation Quick Tip: To implement and adjust a Temporary Forward, you can access the Primecall portal from any device on any network. If you lose power or if you lose ...
Send and View Faxes With Email - Fax
Note This method of faxing through email is specifically for customers using the Fax03 solution for their faxes. If you are not using Fax03, please see our articles referencing PrimecallFax. Send an eFax In order to send someone an eFax, an email ...
Avoid Having Your Number Flagged as "Spam Likely"
Overview Though there are many types of non-fraudulent robocalls, ranging from emergency alerts to solicited telemarketing messages, the number of illegitimate calls remains significant and grows substantially each year. To try to help prevent and ...
Is Primecall STIR/SHAKEN Compliant?
What is STIR/SHAKEN? STIR/SHAKEN is a technology framework designed to reduce fraudulent robocalls and illegal phone number spoofing. Why is it called STIR/SHAKEN? STIR stands for Secure Telephony Identity Revisited. SHAKEN stands for Secure Handling ...
Phone Warranty
Primecall's Standard Warranty New phones from and install or shipment from Primecall come with a standard one-year manufacturer warranty. If you purchase a refurbished or new phone from our web store, it will also come with a one-year warranty from ...