Preparing to Use VoIP Services
Configure Your Sonicwall Firewall for VoIP Services
Overview Internet connections that are heavily utilized will experience call quality degradation and an overall poor experience with hosted voice. Like most hosted VoIP solutions, Primecall services work best with consistently low ping times and ...
Recommended Fortinet Firewall Settings
Please pay particular attention to spaces and dashes in the CLI based steps, or you may receive error warnings. From the Fortinet Appliance Command Line Interface Remove SIP Helper In the Command Line Interface (CLI) run the following commands: ...
How Do My Phones Work?
What are IP Phones? IP (Internet Protocol) phones are computing devices that look like phones. Instead of relying on a circuit-switched wired network from a provider, IP phones use VoIP (Voice over Internet Protocol) to send data wirelessly across ...
How Can I Order a Phone Number?
The Process for Ordering Phone Numbers At some point in the future, it may become necessary to buy more phone numbers to have at your disposal. May it be for assigning a DID (Direct Inward Dialing) number to one of your associates, setting up a phone ...
Recommended Unifi Firewall Settings
Configure Your Unifi Firewall for VoIP WARNING: Configuring the settings of your USG may result in a restart. It is recommended to perform these changes in your after hours. Create a Smart Queue A Smart Queue option is available with UniFi Security ...
Recommended Router and Firewall Settings
General Configuration WARNING: It is recommended to consult your IT, MSP (Managed Service Provider), or another network professional when configuring advanced network settings or devices. While resolving any network issues, we also recommend that ...
Contact Our Support Team
How to Reach Out Primecall's Technical Support department can be reached in 2 primary ways: Phone Call: 844.59PRIME (844.597-7463) Email: support@primecall.com Phone Call The main number for technical support is 844.597-7463. To speak with a ...