Polycom Phones
Finding the IP Address of a VVX Polycom Phone via the Menu
Resolution While troubleshooting issues with a Polycom phone, it may be necessary to give the IP address of the phone to the technician. To find the IP address and other important information about the phone's status… Access the phone's menu by ...
Finding the IP Address of a VVX Polycom Using the Dial Pad
Resolution Whenever a phone may be having issues and needs some troubleshooting done, the IP address of the phone may be needed. To check the phone's MAC address and IP address, press and hold down 1, 4, and 7 circled below. After holding all three ...
Rebooting a Polycom VVX Phone via the Menu
Resolution Whenever a Polycom phone may be running into issues or needing an update, rebooting the phone is a great solution. To reboot the phone using its menu… Access the phone's menu by pressing the home button: The home button should open the ...
Rebooting a Polycom VVX Phone via the Dialpad
Resolution Whenever a Polycom phone is experiencing any issues or needs to re-configure, rebooting the phone is a great solution. To do so, press and hold down 1, 0, and 3 circled in the picture for a few seconds: After holding all three buttons down ...