PrimeCall | Pop-ups | Knowledge Base

Pop-ups
Use Primecall' Call Popup Feature
Answering and Accepting Calls Instead of having to solely rely on a desk phone or app, PC users can also use their Primecall web portal to control and manage incoming/outgoing calls. Inbound Calls When there is a call coming from another User or ...
Use the Contacts Popup Feature
Utilizing the Contacts Dock Features Minimize and Popout Popup Using the Minimize option, you can collapse the Contacts popup so that it is only visible on the Toolbar. Users can also use the Popout option to put the popup in its own window, like so: ...

Popular Articles
Feature Codes
VoIP Feature Codes can be toggled ON/OFF at the Account level for each of your customers. These are the defaults on all accounts. Star Codes & Features Star Code Feature Description *** Dynamically Park a Call (in the 701-709 range) *{parking lot} ...
Client Portal Guide
Contents Getting Started 1 The Manager Portal 1.1 Accessing the Manager Portal 1.2 Logging In 2 Homepage Layout 2.1 The Attendant Console 2.2 Profile 2.2.1 Directory Options 2.2.2 Change Account Security 2.2 Navigation Options 2.1.1 New Voicemail ...
Client Portal Guide - Office Manager
[COMPANY NAME] version 1.0.1 Contents 1 Intro 2 The Manager Portal 2.1 Accessing the Manager Portal 2.2 Logging in 2.3 Homepage Layout 2.3.1 Call Graph 2.3.2 Peak Active Calls 2.3.3 Call Volume 2.3.4 Total Minutes 2.3.5 Current Active Calls 2.4 The ...
How to Make a Blind and Attended Transfer Using Yealink T42
How to Make a Blind and Attended Transfer Using Yealink T42/T41 In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink T42. This procedure applies to Yealink T42 and T41. Note: A Blind Transfer ...
Phone Guide
Instruction in this article is intended to be non-phone specific. Therefore, it speaks of functions rather than buttons and soft keys, and it will avoid detailed reference to specific phone's display elements. This article's purpose is to give you ...

Pop-ups