iOS - Set DND Rules in Your Primecall App

iOS - Set DND Rules in Your Primecall App

What is a DND Rule?

Whenever you have days and times that you are usually away from the phone, DND (Do Not Disturb) mode can be scheduled to be enabled or disabled ahead of time.

✔ This can be helpful for scheduling your app to be on DND for things like lunch breaks. 

View Your DND Rules

To look at your DND rules that have been set…

  1. Navigate to the Keypad  tab.
  2. Tap the Settings  icon.
  3. Touch Preferences.
  4. Select Do Not Disturb.

    ✔ Doing so will show the DND Rules section of the app's Preferences.

    Quick Tip: If there have not been any DND rules added, the DND Rules section will show a message saying “No DND rules defined.”

Create a DND Rule

To add a new DND rule…

  1. Tap the Add  icon.

    ✔ Now you should see the New DND Rule screen.

  2. In the New DND Rule page, Tap the Interval box to adjust the time frame for when DND will be active/inactive.
  3. Tap Save.
  4. In the Weekdays section, tap the days that this DND rule will apply to.
  5. If needed, tap the Unknown Contacts toggle to have Unknown Contacts affected by the DND rule.
  6. To only have specific contacts affected by the rule, tap the Add  icon to select contacts.
  7. In the Comment box, type a description for the rule.
  8. In the Enable/Disable section, tap the Enable toggle to have the rule set as active.
  9. Tap ADD.

Disable a DND Rule

When a DND rule is no longer needed, the DND Rule can be disabled to allow you to take calls as needed. To do so…

  1. Navigate to the Keypad  tab.
  2. Tap the Settings  icon.
  3. Touch Preferences.
  4. Select Do Not Disturb.
  5. Tap the DND rule that needs to be inactive.
  6. In the Enable/Disable section, tap the Enable toggle to ensure it is disabled.
  7. Tap Save.

    ✔ The disabled DND rule will be greyed out:

dnd modednddnd rulesschedule dndadd dnd ruleios appprimecall appPrimecall appdo not disturbdisable dnd rule

    • Related Articles

    • iOS - Set DND Rules in Your App

      What is a DND Rule? Whenever you have days and times that you are usually away from the phone, DND (Do Not Disturb) mode can be scheduled to be enabled or disabled ahead of time. ✔ This can be helpful for scheduling your app to be on DND for things ...
    • Primecall- Answering Rules

      What are Answering Rules? Answering Rules can be configured by each user through the Primecall Web Portal. Once logged in, users can navigate to the Answering Rules Tab. Users with Office Manager access are able to adjust other user’s answering rules ...
    • iOS - Set Up Your PrimeCall App

      Requirements: To be able to log in and use the app, a Primecall username and password are required. It is recommended to install this app on mobile devices with iOS version 14 or later installed. Get Started on the App Install the App Search the App ...
    • iOS - Set Up Your PrimeCall App

      Requirements: To be able to log in and use the app, an Enswitch username and password are required. It is recommended to install this app on mobile devices with iOS version 14 or later installed. Get Started on the App Install the App Search the App ...
    • iOS - Set Controls in Your Primecall App

      Set up Controls In the Primecall app, you have ability to adjust and set certain Controls. These Controls range from allowing a headset/headphones to control calls, showing a button for picking country codes, and deciding how GSM calls should be ...