PrimeCall | Common VoIP Issues And Solutions

Common VoIP Issues and Solutions
How to Check If Your Cell Phone is Locked or Unlocked
Android Access Settings from the drop-down menu or through your App Drawer. Tap on Connections, Network & Internet, or other variations depending on brand and model. Select Mobile network, Cellular network, or other variation depending on brand and ...
Contact Our Support Team
How to Reach Out PrimeCall's Technical Support department can be reached in 2 primary ways: Phone Call: 844.59PRIME (844.597-7463) Email: support@primecall.com Phone Call The main number for technical support is 844.59PRIME (844.597-7463). You can ...
Remote Desktop Audio Issues
Troubleshoot Softphone Audio Issues on a Remote Desktop Session Have you been experiencing issues using your audio devices while you are on a remote desktop session? Many audio issues experienced on PCs can be due to issues with drivers or even the ...
Outbound Caller ID
Overview Caller ID is a best-effort service that is managed by both the sending and receiving carriers. A request to fix an incorrect caller ID on our end can be made by emailing Primecall support (support@primecall.com) with the number(s) you want ...

Popular Articles
Feature Codes
VoIP Feature Codes can be toggled ON/OFF at the Account level for each of your customers. These are the defaults on all accounts. Star Codes & Features Star Code Feature Description *** Dynamically Park a Call (in the 701-709 range) *{parking lot} ...
Client Portal Guide
Contents Getting Started 1 The Manager Portal 1.1 Accessing the Manager Portal 1.2 Logging In 2 Homepage Layout 2.1 The Attendant Console 2.2 Profile 2.2.1 Directory Options 2.2.2 Change Account Security 2.2 Navigation Options 2.1.1 New Voicemail ...
Client Portal Guide - Office Manager
[COMPANY NAME] version 1.0.1 Contents 1 Intro 2 The Manager Portal 2.1 Accessing the Manager Portal 2.2 Logging in 2.3 Homepage Layout 2.3.1 Call Graph 2.3.2 Peak Active Calls 2.3.3 Call Volume 2.3.4 Total Minutes 2.3.5 Current Active Calls 2.4 The ...
How to Make a Blind and Attended Transfer Using Yealink T42
How to Make a Blind and Attended Transfer Using Yealink T42/T41 In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink T42. This procedure applies to Yealink T42 and T41. Note: A Blind Transfer ...
Phone Guide
Instruction in this article is intended to be non-phone specific. Therefore, it speaks of functions rather than buttons and soft keys, and it will avoid detailed reference to specific phone's display elements. This article's purpose is to give you ...

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