Adjust the Directory Source

The source of the directory will determine what contacts a phone will display when the Remote Phonebook of your phone is accessed using the Directory button on your phone.

To adjust your phone's directory source…

1. Visit the Phones section of Primecall.
2. Click the Phone Manager icon  next to your phone. 
3. In the Phone Manager page, click the Directory button.
    or 
   

   ✔ Doing so will pull up the Phone Manager Directory modal.
   

4. Use the Directory Source drop-down to select a directory source (determined by the first line user assigned).
   • All Contacts
   • Favorites
   • My Contacts
   • Coworkers
   • Departments
5. Use the Directory section to view the contacts that will be shown.
6. Sort the contacts by Extension Number, First Name, or Last Name.
   
7. Click the eye icon to hide/show a contact. 
   
   

   ✔ The hidden user's name will grey out while the eye will appear with a slash.

   To undo all the changes at one time, select Reset to Default.

8. Click Done to apply these changes. 

Apply Directory Entries to Line Keys

To apply User (BLF) keys based off of the directory on the phone, select the 3-Dot Menu button next to the line where the directory will begin, and select Cascade Directory (static) or Cascade Directory (Dynamic).

The Cascade Directory (static) option auto fills the selected button and all subsequent buttons with static BLFs for the current directory entries. The Cascade Directory (dynamic) option auto fills the selected button and all subsequent buttons with dynamic BLFs, which update whenever the phone resyncs.