Requesting a Login Name
To find out the login name to use for logging into Primecall Portal
- Click on the Forgot Login Name link.
- On the Forgot Login Name menu, type your email address in the Email box.
- If known, type in your extension number in the Extension field.
- Click Send.
✓ Clicking Send should send out an email with the login name:
Resetting a Password
To reset a forgotten password to get logged in again…
- Click on the Forgot Password link.
- On the Forgot Password menu, type your username in the Login Name box.
- Click Send.
✓ Clicking Send should send out a password recovery email that looks similar to this:
- In the password recovery email, click Reset Password and follow the prompts.